At dgdocs.io, we respect and value your privacy. This Privacy Statement explains how we collect, use, store, and protect your personal data when you use our services, including the dgdocs.io plugin for Outlook that integrates with SharePoint and Teams. By accessing or using the dgdocs.io platform, you consent to the data practices described in this Privacy Statement. 

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1. Information We Collect 

We may collect the following types of personal and non-personal information when you use the Platform: 

Personal Information: 

• Account Information: When you create an account or subscribe to our services, we may collect personal details such as your name, email address, company name, billing information, and other contact information necessary for account creation and subscription management. 

• Usage Information: We collect information about how you interact with our services, including data about your device, browser, IP address, and actions you take within the Platform (e.g., saving emails, files, or attachments to SharePoint or Teams). 

• Communication: If you contact our support team, we may collect your name, email address, and the content of your communication for customer support purposes. 

Non-Personal Information: 

• Log Data: We automatically collect technical data when you use our Platform, including your device's IP address, browser type, pages visited, and time spent on each page. 

• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect data about your interactions with our Platform, which helps us improve your experience and personalize our services.

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2. How We Use Your Information 

We use the information we collect for the following purposes: 

• Provide Services: To operate, maintain, and improve our Platform, including enabling the saving of emails, files, and attachments to SharePoint and Teams. 

• Customer Support: To respond to your inquiries, provide technical support, and resolve issues with your account or the Platform. 

• Communication: To send you important updates, service notifications, and marketing communications (only if you have opted into such communications). 

• Personalization: To personalize your experience on the Platform, such as remembering your preferences or customizing the features you use. 

• Analytics: To analyze how you use the Platform and gather statistical data to enhance and improve our services. 

• Legal Compliance: To comply with legal obligations, protect against fraud or misuse, and enforce our Terms of Service. 

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3. How We Share Your Information 

We respect your privacy and do not share your personal information with third parties, except in the following circumstances: 

• With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data storage, and payment processing. These providers are obligated to use your information only for the purpose of providing the contracted services. 

• With Microsoft: As our Platform integrates with Microsoft services (Outlook, SharePoint, and Teams), your data (emails, files, and attachments) may be processed through these services. Please refer to Microsoft’s privacy policies for details on how they handle your data. 

• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. 

• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of dgdocs.io, our users, or others. 

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4. How We Protect Your Information 

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and access controls. However, no data transmission over the internet can be guaranteed to be 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security. 

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5. Data Retention 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, or as required by law. If you decide to close your account or stop using our services, we will retain certain information for legal, regulatory, or operational reasons. After this period, we will securely delete or anonymize your data. 

 

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6. Your Data Rights 

Depending on your jurisdiction, you may have certain rights with respect to your personal data. These rights may include: 

• Access: You may request access to the personal data we hold about you. 

• Correction: You may request that we correct any inaccuracies in your personal data. 

• Deletion: You may request that we delete your personal data, subject to certain conditions. 

• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication. 

• Restriction: You may request that we restrict the processing of your personal data in certain circumstances. 

To exercise your rights, please contact us at info@dgdocs.io

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7. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that help us recognize you and improve your interactions with the Platform. You can manage cookie preferences through your browser settings, though some features of the Platform may not function properly without cookies. 

For more information about our use of cookies, please refer to our Cookie Policy. 

 

 

8. Third-Party Links 

The Platform may contain links to third-party websites or services, including Microsoft services (Outlook, SharePoint, Teams). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information. 

 

 

9. Changes to This Privacy Statement 

We may update this Privacy Statement from time to time to reflect changes in our practices, technologies, or legal obligations. We will notify you of any material changes by posting the updated Privacy Statement on our website or through other communication methods. Your continued use of the Platform after the changes are posted constitutes your acceptance of the updated Privacy Statement. 

 

10. Contact Us 

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us at: info@dgdocs.io

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